Northampton Town Football Club

Supporters Engagement Charter

MISSION STATEMENT
To be an open football club that gives all supporters a voice and encourages support and engagement throughout.

BACKGROUND
The club wants to show their commitment to supporters by formalising an engagement policy. This policy is designed to ensure that supporters feel they have
a part to play in strategy and decision making.

It is a policy to encourage trust and communication between all stakeholders in the club. It is to show a positive 'working together' attitude which will make the football club stronger.

CLUB COMMITMENTS
. Open Fans Forum - Open fans forums attended by senior management of the football club.
. Open Door Policy - Club staff will operate an open door policy so there is open communication through all channels to include senior staff.

Additionally, the club agree to work closely with the official Supporters Trust;
. Two places on the Supporters Advisory Panel dedicated for Supporters Trust members.