We are looking for new members for our matchday ticket office staff team.
JOB TITLE : MATCHDAY TICKET OFFICE STAFF
LOCATION: Northampton Town Football Club
HOURS OF WORK: Matchdays (some evening work)
ABOUT THE ROLE
Here is an opportunity to work in a professional football club within the NTFC Ticket Office. You will be working within a small team every matchday providing excellent customer service to our supporters face to face and on the phone.
PURPOSE OF THE JOB:
• To serve supporters in person and on the phone selling tickets, season tickets
• Work in the ticket collections point
• Handle all customer enquiries professionally
• Ensure up to date records are recorded and inputted at source
• Identifying and executing all sales and upselling opportunities
• Working effectively and positively with other members of staff
HOURS OF WORK & REMUNERATION
The role generally requires operators from 10.30am to 3.30pm for a weekend game, and for 30 minutes post match (subject to rota); 4.15pm to 8.15pm for midweek matches.
INTERESTED IN JOINING OUR TEAM?
Email alex.jewitt@ntfc.co.uk for an initial chat where you will be invited to a matchday/evening and thereafter, if successful, offered a role in our ticket office
Northampton Town Football Club is an equal opportunities employer and staff will be regarded equally and will be given equal opportunities irrespective of sex, age, race, religion or belief, marriage or civil partnership, disability, sexual orientation, gender reassignment, pregnancy or maternity, ethnic or national origin.
Northampton Town Football Club is committed to safeguarding and promoting the welfare of children and young people involved in activities and event at the Company. As part of the Company’s recruitment and selection process any offers of work involving working in regulated activity with children are subject to a satisfactory enhanced DBS Disclosure and barred list check (depending on the level of supervision, frequency, and nature of contact with children).