Kelvin Thomas - 'We are very conscious to try and keep football affordable'
Chairman Kelvin Thomas said, “Of course there has been a lot of excitement at the club and with supporters as soon as we were drawn against Manchester United in the EFL Cup, but we had to ensure that we didn’t rush or get over excited and wanted make sure that we dealt with things in a professional manner.
“As I said in my interview last week, this is a proper game which we will take as seriously as any other game. We are not going to get carried away with the event and we look forward to welcoming United to Sixfields.
“That being said, we fully understand there will be a huge demand for tickets and the staff at the club have worked extremely hard to come up with a priority system that will not only service that demand, but also make things as fair as possible.
“We have an existing published priority system which we had no intention of changing, with season ticket holders getting first priority, followed by members. We have however added two membership classifications - Tier One and Tier Two - so we are able to prioritise members who purchased prior to or on the day of the draw which we think is fair. Following that, we have consulted with the Supporters Trust and based on their recommendation we have added a further level of priority after members for this game, which is the ‘Game Package’. This is designed for fans who don’t typically have a season ticket but do attend regular matches. To facilitate this, membership sales will also now be suspended until after all tickets for this fixture have been purchased.
“At the club we are very conscious to try and keep football affordable which is why recently we have frozen season ticket prices, even following a promotion, and we have had discounted tickets in the cup competitions. Whilst there could be some justification for increasing prices for this game, that is not for us and will be using normal prices.
“As you can imagine the club’s ticket office and system are not set up for this type of fixture every week, so we will be bringing in additional staff at various times to cover, however we must ask supporters to please be patient and understand there will be high demand which will mean longer than normal queues and hold times. Please be assured the hard working staff will be doing everything they can to ensure a speedy and professional service.
"Don't forget however we have a lot of games before the Manchester United game and tickets for Wycombe, MK Dons, Walsall and Chesterfield remain on sale as normal."