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Ticket News

AWAY TICKETS SOLD OUT

29 April 2013

Waiting list now in operation

Away tickets have now sold out, a waiting list is now in operation. 
All tickets purchased for either the home or the away leg can be collected from the main Box Office at any time (open 10am-7pm) each day.

PLAY OFF SEMI FINALS

FIRST LEG
Northampton Town v Cheltenham Town
Thursday May 2nd 2013, kick off 7.45pm
Normal matchday prices apply (no discounts for members)

SECOND LEG
Cheltenham Town v Northampton Town
Sunday May 5th 2013, kick off 6.45pm

AWAY LEG SOLD OUT - WAITING LIST IN OPERATION

Cup match booking forms (home leg) and away match booking forms (away leg) have been processed and will be ready for collection from the Sixfields Box Office (not club shop) at any point. These tickets have been taken from the above allocation before they go on sale.

Wednesday May 1st
open 10am-7pm
Tickets for the home leg will be sold on an unlimited basis to all supporters.

ON-LINE 
Tickets for the home leg will be available on-line, on an unlimited basis. Season ticket holders are unable to buy their own seats on-line. To allow this to happen, further work is required by the software developers and this is planned to take place in the summer. To buy on-line please visit https://northamptontown.ecommzone.com/
If you haven't used the on-line ticket office before, please read this information.

Thursday May 2nd
open 10am
Tickets for the home leg will be sold on an unlimited basis to all supporters.

ON-LINE 
Tickets for the home leg will be available on-line. Season ticket holders are unable to buy their own seats on-line. To allow this to happen, further work is required by the software developers and this is planned to take place in the summer. To buy on-line please visit https://northamptontown.ecommzone.com/
If you haven't used the on-line ticket office before, please read this information.

HOME LEG HOSPITALITY
If you want to avoid the queues, we have some of our highly rated matchday hospitality available for the home leg.


Any supporters interested in matchday hospitality should please email commercial.admin@ntfc.tv. You will receive a call back on Monday to confirm your reservation and to take payment. Sponsorship for the home leg is still available, please email commercial.admin@ntfc.tv

ALL SALES AT ALL TIMES IN ALL CATEGORIES FROM ALL AREAS ARE SUBJECT TO AVAILABILITY

FAQ:
Why can’t season ticket holders buy on-line?
The new ticketing system requires extra programming and development from the software developers to enable this feature to work correctly.  This work is planned for the summer and all being well, cup matches should be available for season ticket holders to buy next season, subject to prior testing in due course when the feature is available. However, these play off games have come up too soon after the initial launch to have this feature ready.

Will another supporter be able to buy my season ticket seat for the home leg on-line?
No, not until Tuesday 7pm. All season ticket holders seats for the home leg are reserved until 7pm on Tuesday. They will be blocked off on-line until then.

Why are on-line sales not starting until Sunday evening?
The new on-line Ticket Office is, we hope supporters agree, a major step forward. However, it is a new system and despite extensive testing, it hasn’t yet been subjected to the intense pressure of many supporters all trying to buy tickets at the same time (which we predict will happen when tickets for the home leg of the semi final go on sale on-line.) This is not something we can re-create in a testing environment. We are determined to provide the smoothest possible buying experience for those at the stadium on Sunday afternoon and we feel those supporters should have a) first choice on the tickets and b) with big queues expected we want to avoid slowing the system down for personal callers if on-line demand is high. With that in mind, on-line sales will begin later on Sunday evening.

Why can't I buy an away leg ticket on-line?
As mentioned, at the moment the system requires further programming from the software developers to 'recognise' season ticket holders. As also mentioned, this is scheduled to take place this summer. If we opened the away leg sales on-line, we couldn't restrict them to just season ticket holders and as such, they would have to go on general sale straight away. This could lead to season ticket holders missing out to non season ticket holders and we don't think that is fair.

*Why can’t I get through on the telephone?
We have limited phone lines, and we have hundreds, if not thousands of people trying to get through.  We do have some staff dedicated to answering the telephones but it is impossible to cater for the demand these games generate. If you are a season ticket holder please consider coming to Sixfields, or ask a friend or relative to do so with your season ticket book. If you are a non season ticket holder please buy on-line when on-line sales start on Sunday evening. 

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