The password storing mechanism within Internet Explorer can occasionally corrupt passwords, and it is sometimes necessary to clear your stored password and re-enter the information. This can be done as follows:

1. Within Internet Explorer click on the Tools menu and select Internet Options.

2. Select the Content tab, and click on the Auto Complete button.

3. Click the Clear Password button, and ok the confirmation.

4. Click OK to exit Internet Options.

5. Close all instances of Internet Explorer.

The changes will take effect the next time you start Internet Explorer